Frequently Asked Questions
Everything you need to know about shopping with US Fripe
What is the condition of the vintage items?
All items at US Fripe are hand-selected and undergo a rigorous quality check. We categorize items as 'Excellent' (mint condition), 'Very Good' (minor signs of wear), or 'Good' (visible vintage character). Any specific flaws are always noted in the product description.
How do you handle sizing for vintage clothing?
Vintage sizes often differ from modern standards. To ensure a perfect fit, we provide exact measurements in inches for every garment. We recommend comparing these measurements to a similar item you already own.
How long does shipping take?
Orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery can take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be returned in their original condition with all US Fripe tags attached. Please note that the customer is responsible for return shipping costs.
Are the items cleaned before being sold?
Yes, all garments are professionally laundered or steam-cleaned using eco-friendly methods before they are listed on our site, so your vintage finds arrive fresh and ready to wear.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are encrypted and secure.